When Kleenheat decided to move into solar and battery, the challenge was never really about the technology. It was about trust.
Kleenheat has been WA's most trusted energy provider for decades, recognised by Canstar Blue as Australia's Most Trusted Natural Gas Supplier for four consecutive years. Entering a new category meant asking customers to extend that trust somewhere unfamiliar. The solar and battery market is fragmented, technically complex, and full of friction. Installers vary. Costs are hard to compare. The process of going from curiosity to a confirmed quote can take weeks.
Spark was built to change that.
Working with the Kleenheat team, Juicebox architected and engineered a digital experience that takes a household from five simple questions to personalised solar and battery recommendations in minutes. Costs, savings, and payback periods are visible from the outset. Installation is managed through a network of 245 vetted local Perth installers. Government rebates are surfaced and explained. The quote arrives within one business day.
The goal was to make one of the more significant household decisions feel proportionate to what it actually is, a smart investment in a cleaner, cheaper energy future.
Canstar's 2026 Innovation Excellence Award recognises exactly that. It acknowledges a product that has removed genuine friction from a category that has, for too long, asked too much of the people it was trying to serve.
Congratulations to the entire Kleenheat team. The recognition is well deserved, and it reflects the kind of client partnership that makes the work better - one built on clarity of purpose, genuine ambition, and a willingness to keep raising the standard.
Explore Kleenheat Spark kleenheat.com.au/spark
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Naming, Brand Identity Design, UX/UI Design, Motion, Interactivity, Copywriting, and Platform Development by Juicebox.
