Support

General guidanceWe will respond within 24 hours.
Important questionA non-critical function of your application is behaving abnormally, or time-sensitive question, or it's not affecting your business productivity.We will respond within 12 hours.
Business impairing questionAn important function of your application is not behaving normally.We will respond within 4 hours.
Urgent business impacting issue Your business is significantly impacted. Your application or parts of your application are down. We will respond within 1 hour.